Announcement
💖 Hats Donated as of March 13th, 2024: 1177! 💖
Welcome to my little corner of the crafting world. I am so happy you're here! Please send me a message if you are looking for me to make something custom just for you (even if it's not a hat)!
For each order that comes through my shop, I will be donating 1 infant hat to a charity or hospital.
Find my pumpkins, trivets, and coasters in my sister shop, AutumnCrochetCo.etsy.com
-- SHIPPING --
Ready to Ship items will generally ship out within 1-2 business days. Made to Order items generally ship within 1-3 business days, but you can see individual listings for more information. USPS issues may cause a delay in orders. Please use tracking information provided with your order.
After packages are scanned in by USPS, I have no control over any delays. Please make sure that your address information is accurate when placing your order. I am not responsible for returns or delays. Packages returned to me due to buyer error or incorrect information will be eligible for refunds minus shipping costs ONLY once the original package is returned to me. If a package needs to be re-mailed, the buyer is responsible for additional postage charges.
-- RETURNS/EXCHANGES --
Most of my items are eligible for returns, with an exception for digital downloads. Individual listings have the return information within the listing page. Buyers are responsible for return shipping costs and will receive a refund minus shipping costs once the item is returned to me in sellable condition. Buyers are also responsible for paying an additional shipping fee for shipment of an exchange or replacement second item, EVEN IF the order originally had free shipping.
Please do not hesitate to contact me regarding your order. I am here and happy to help you!
Featured items
Items
All Items
Reviews
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Irma Rodriguez on Apr 18, 2024
5 out of 5 starsdefinitely exceeded my expectations it’s the cutest ever! i can’t wait for baby to wear it 🥰
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Sign in with Apple user on Mar 16, 2024
5 out of 5 stars🥰😍😇 Love Love Love love lobe
Jessica responded on Apr 17, 2024
What a little bundle of cute! Congrats!
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Ali on Apr 22, 2024
5 out of 5 starsBought this for a little NICU baby for Easter. Came super quick, fit perfectly. It was absolutely adorable.
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About SerranoCraftsUS
Spreading Love Through Crafting
Shop members
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Jessica
Owner
I'm an avid crafter, and have been my entire life! I love making things with my hands, and use a variety of mediums and methods to create. Now I stay home with my daughters and teach them crafting too! My favorite ice cream is mint chocolate chip. 🍦
Production partners
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Sticker Mule
Amsterdam, NY
They print NICU Grad stickers for me that I designed.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Care instructions
Most of my items include a 'Care for' tag. Many of my listings also have care instructions on the page for that item. Should you have a questions about an item, please send me a message. I am happy to help!
Sizing details
I have done my best to include accurate size measurements for all items in my shop. If you have any further questions, don't hesitate to ask!
How do you gift wrap? (For an additional charge)
Great question! All of my items come standard wrapped in tissue paper or an organza bag (you can see individual listings for more info). For upgraded gift wrap, I will wrap your item in tissue, then put it into a gift box which will be wrapped (for jewelry and small baby clothing) or wrap the item itself (for blankets and other large items). Ribbons/bows are included.
Where Is My Package/Shipping Information
Please use the tracking number linked with your order to follow your package. After packages are scanned in by USPS, I have no control over any delays.
Please make sure that your address information is accurate when placing your order. I am not responsible for returns or delays. Packages returned to me due to buyer error or incorrect information will be eligible for refunds minus shipping costs ONLY once the original package is returned to me.
Custom and personalized orders
Custom orders are open! My rate for custom orders of items that I don't already have in my shop is the cost of materials x3, PLUS any shipping charges for your order EVEN if your order is $35 or more.
If you are looking for a custom version of something I already offer in my shop (different color, size, etc.) that price will generally follow the original listing, though I may charge slightly more if your request requires significantly more time or materials.
I do require payment upfront so that I may purchase the materials for your custom order. Although refunds are not accepted for custom orders, I am happy to work with you on a one-on-one basis to best accommodate your needs!
What if I want to Return or Exchange my order?
Most of my physical items are eligible for returns. Individual listings have the return information within the listing page. Buyers are responsible for return shipping costs and will receive a refund minus shipping costs once the item is returned to me in sellable condition.
Exchanges are possible if I have a similar item in stock or am able to make a suitable replacement based upon yarn and supply inventory. Please contact me if you are looking for an exchange and I am more than happy to work with you on a solution. Buyers are responsible for shipping costs (both return and new label) even if the original listing offered free shipping.
Seller details
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